Daniel Shields

Daniel Shields is a seasoned professional with extensive experience in operational management and revenue protection within the public transport sector. Currently serving as Senior Manager of Strategic Enablement and Revenue Protection at Transport for NSW since October 2022, Daniel has previously held several senior management roles at Sydney Trains, including leadership of the Fare Compliance portfolio. This role involved overseeing a cross-functional team and managing 210 Transport Officers to enhance customer-focused revenue protection services. Daniel's career also includes significant experience at the State Transit Authority of NSW, where responsibilities encompassed supervising over 100 Bus Operators and managing key operational functions. With a solid educational background, including a Graduate Certificate in Business Administration from the University of Newcastle and a Bachelor of Science from the University of Wollongong, Daniel demonstrates a commitment to business improvement and operational excellence.