Kiana Nicholas

Associate Director Of User Experience (ux) Research at Tripadvisor

Kiana Nicholas has extensive work experience in the field of digital research and analytics. Kiana has worked for renowned companies such as Tripadvisor, CNN, The Weather Company, and Cartoon Network. Their roles have involved managing teams of researchers, providing user research and analytics to support revenue targets and enhance user experience, conducting market analysis and competitive intelligence, and creating performance reports and presentations for various stakeholders. Kiana has also worked in retail marketing coordination and technology, health, and social impact internships. Kiana holds a position as a C.I.M.E. Scholar Assistant and Associate Editor at Georgia State University. Overall, Kiana Nicholas has a diverse background in research, analytics, marketing, and media.

Kiana Nicholas completed their Bachelor of Arts (B.A.) degree from Georgia State University from 2008 to 2012. Kiana pursued a double major in Journalism with a concentration in PR and Film & Video. In addition to their formal education, they obtained additional certifications including a Certificate in User Experience (UX) with a specialty in UX Research from Nielsen Norman Group in January 2021, and a UserZoom Core Certification from UserZoom in December 2020.

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Atlanta, United States

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Tripadvisor

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Tripadvisor, the world’s largest travel guidance platform, helps hundreds of millions of people each month become better travelers, from planning to booking to taking a trip.