Leigh Hicks

Director, Customer Success at Tripleseat Software

Leigh Hicks is a seasoned professional with extensive experience in management and customer support roles, currently serving as Sr. Manager, Accounts and Product Manager at Tripleseat since March 2020. Key responsibilities include overseeing product feature lifecycles and collaborating with development teams to enhance customer solutions. Prior to Tripleseat, Leigh held multiple positions at Gather, culminating in a Manager, Support role where training and customer satisfaction were prioritized. Additional experience includes client advocacy at Kevy, business development at Pareto Solutions Group, and technical recruiting at Matrix Resources. Leigh's diverse background is complemented by a Bachelor of Science degree from Florida State University.

Location

Atlanta, United States

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Tripleseat Software

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Tripleseat is a web based Sales and Event Management Solution for owners and operators of restaurants, hotels and nightclubs that provide private dining, catering or banquets. Tripleseat answers a need that has largely been a manual process for restaurant and banquet facility managers. The banquet and private dining business are overlooked andneglected. Yet the event business can represent over 30% of the revenue for restaurants and hotels and is very profitable if managed and marketed properly. Tripleseat takes the hassle, confusion and manual process out of the equation while helping venues grow their event business.


Employees

51-200

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