Trove
Lacey Caron is an experienced professional who has held various roles in customer service and management across different industries. From their current role as CX Training & Knowledge Manager at Trove to their previous positions at The Walt Disney Company, Bank of America, Massage Envy, Kohl's Department Stores, Hulu, and more, Lacey has continuously displayed a strong work ethic and dedication to providing excellent customer experiences. With a background in English/Language Arts Teacher Education from Hope International University, Lacey excels in training, mentoring, and resolving customer escalations while maintaining high standards of performance and professionalism.
Trove
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Trove’s end-to-end technology and logistics platform provides a white label solution for brands ready to take back their secondary market from emerging online competitors. Trove empowers brands to reach new customers and deepen existing relationships —while developing more sustainable, circular business practices.