Trueblue
Manuel Rossini currently serves as the Support Team Coordinator at Trueblue, with a focus on driving team efficiency, managing customer escalations, and contributing to procedure development. With a strong background in customer support and IT consulting, Manuel has accumulated diverse experience across various roles, including Customer Support Specialist in the CRM Team, Traffic Routing Assistant at R&D Communication Srl, and Customer Account Specialist at Citi. Demonstrating extensive product knowledge and effective conflict resolution skills, Manuel employs tools like Jira, Confluence, and MS Dynamics Sales 365 to enhance team performance. Manuel holds a High School Diploma and an Expert Degree in Telecommunications Technology/Technician.
Trueblue
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Trueblue provides industry leading cloud-based, ready-to-use BI and AI solutions for the Life Science market. For more than 20 years Trueblue has been supporting the main multinational Pharma Companies by creating and bringing innovative technology solutions that drive continuous business improvement. Our unique and holistic understanding of the global data footprint, together with our deep industry knowledge and genuine Customer Experience focus, gives us the ability to co-create disruptive and effective solutions that are quickly adopted by the final users and have been, year after year, recognized by industry leading advisory firms (e.g. Gartner).