Ali Bragg Murphy

Ali Bragg Murphy is an experienced professional in customer success and account management with a strong background in optimizing and scaling client engagement strategies. Currently serving as the Director of Customer Success at TrueLearn since November 2020, Ali has built high-performing teams to drive growth and customer loyalty. Prior roles include Director of Account Management and Director of Customer Success in Higher Education at EVERFI, where Ali developed strategies to enhance customer retention and product adoption. With prior experience at lifeIMAGE and Cerner Corporation, Ali possesses expertise in managing enterprise-level accounts and implementing successful training programs. Ali holds a Bachelor’s Degree in Psychology from Bates College and has additional certifications in communication skills from Cerner Corporation.