Kati H.

Kati H. currently serves as the Senior Manager of Retention at TRUEWERK since May 2025. Previously, Kati held the position of Customer Success Manager at Bluecore from October 2023 to May 2025 and Senior Manager of Retention and Loyalty at Careismatic Brands, Inc. from November 2022 to July 2023, where responsibilities included overseeing retention strategy, managing email marketing efforts, and analyzing performance KPIs. Prior roles include Retention Marketing Manager at Ruggable, Senior Manager and Strategist for CRM & Email at Tinuiti, Client Strategy Manager at ChannelAdvisor, and various positions at iContact involving email strategy and team leadership. Kati also has experience as an Account Manager at Yay Advertising Co. and a Marketing Communication Intern at PharmaSys, Inc. Kati holds a BA in Communication from North Carolina State University.