Christopher Hughes

Christopher Hughes is an experienced professional in customer experience and insight management, currently serving as the Customer Experience & Insight Manager at TUI for Marella Cruises since January 2022. Prior to this role, Christopher worked as a Customer Impact Analyst at TransPennine Express for a brief period in late 2021. Christopher's extensive background includes significant roles at MAG (Airports Group) from July 2014 to August 2021, where responsibilities ranged from Senior Performance & Insight Analyst to Customer Insight Analyst and a secondment as Customer Feedback & Insight Manager. Academic credentials include a Bachelor of Science (BSc) degree in Management with a marketing specialism from The University of Manchester, attained between 2011 and 2014, along with prior education from Urmston Grammar Sixth Form from 2008 to 2010.