Tungsten Automation
Melissa Kirk has been working as a Process Support Analyst at Nuance Communications since April 2011. From February 2019 to present, Melissa has been a Process Support Analyst at Kofax, and currently serves as a Team Lead, Technical Support at Tungsten Automation since July 2021. Melissa's role involves enabling change to promote a continuous improvement culture, creating new operational processes, providing operational improvement program training, identifying quality problems, and offering detailed analysis to the Management Team regarding workflow opportunities.
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Tungsten Automation
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Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.