Vladimir Penev

Vladimir Penev is a Technical Support Engineer at Tungsten Network, a Kofax company, since April 2022, where responsibilities include providing L1 technical support for an accounting platform and developing process enhancements for improved quality and user satisfaction. Prior to this role, Vladimir served as a Mercedes S24 support representative at CORIS BULGARIA from February 2019 to February 2022, delivering technical support to ensure seamless user experiences and managing UTA card guarantees. Earlier experience includes working as an administrative and technical assistant at Salini Impregilo from February 2014 to February 2015, focusing on managing office supplies and fostering relationships with vendors. Vladimir holds a degree in Business and Management from South-West University "Neofit Rilski" Blagoevgrad, completed in 2017, along with additional education from Software University (SoftUni).