Mostafa Said

Mostafa Said is an experienced customer service leader currently serving as the Head of Customer Service at Turbo EG since December 2023. Prior to this role, Mostafa was a Customer Service Team Manager at Kenzz and Amazon, where responsibilities included managing service levels, supporting associates, resolving escalations, and improving service through stakeholder collaboration. Mostafa also held various management positions, including Business Development Manager at Amazon and Head of Account Management at GoTech, focusing on team performance, training, and client relations. Starting in sales as a Tele-sales Supervisor at Souq.com, Mostafa has built a diverse background in customer service and account management. Mostafa holds a Bachelor's degree in Tourism Guidance from Future Academy, having completed education at El Salam Experimental Language School.