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Patty Carlson

Customer Support Lead at Tyoga Container Company

Patty Carlson is a seasoned professional with extensive experience in customer support and digital management. Currently serving as the Customer Support Lead at Tyoga Container Company since August 2010, Patty has effectively overseen customer relations and support initiatives. Prior to this role, Patty held the position of Digital On Demand Manager at MMS from March 1989 to August 2010, where responsibilities included managing digital strategies and operations. Patty's educational background is from Addison.

Location

Titusville, United States

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Tyoga Container Company

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Since 1970 we’ve been providing our customers a competitive advantage in their respective markets is a primary goal here at Tyoga Container. We strive to develop strong, long lasting, business to business partnerships that yield real benefits to our customers. This is achieved through an integrated approach to manufacturing, inventory management and supply chain initiatives aimed at improving your packaging performance, reducing your packaging cost and tightening your supply chain. We are a company that will not stand still; we have been and will continue to evolve as a competitive manufacturing entity. The only constant in our strategy is that we will continue to change. Our strategy is to strive for excellence in a number of key areas. Quality System: In December 2009 we passed our ISO 9001:2008 audit with no non-compliances. The implementation of our quality system has been an excellent initiative for Tyoga Container. We’re currently in the process of obtaining our certification for ISO 14001:2004. Manufacturing Systems: Over the past 4 years we have invested in new machinery that increases our capabilities, quality, and throughput. Additionally, we have moved most machines in the plant to incorporate excellent material flow. These two major initiatives have virtually doubled our plant capacity and at the same time reduce lead-times, reduced waste, reduced direct labor, and increased quality. Business & Information Systems: Tyoga Container uses an integrated software system specifically designed for corrugated converters. It allows us to create specifications, estimate, process factory orders, inventory management, shipping / receiving, and all accounting functions.


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51-200

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