Ahmed Abdo

Senior Engineering Manager - Production Operations (sre & Techops/aiops) at unifonic

Ahmed Abdo is a Senior Engineering Manager specializing in Production Operations, SRE, TechOps, and AIOps at Unifonic since December 2023. Previously, Ahmed held the position of Head of DevOps at Amphora, and served as Lead SRE/DevOps Engineer for Digital Platform Services and Lead SRE/Principal DevOps Consultant for Hybrid Cloud Management at Emirates from March 2020 to December 2022. With experience as a Solutions Architect and DevOps Lead at du, and a Senior Systems/DevOps Consultant at King Saud University, Ahmed has developed a strong background in engineering roles that date back to an Enterprise Second Line Support Engineer at Vodafone International Services in 2013. Ahmed holds an Executive MBA from Quantic School of Business and Technology and a Bachelor's degree in Management Information Systems from El Madina Higher Institute for Management and Technology.

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unifonic

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Unifonic is a customer engagement platform that unifies communication channels to enable organizations to delight customers.


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