UnifyCX
Walter Huang is an experienced engineering leader currently serving as the Director of Engineering at UnifyCX, responsible for developing a 360 AI customer experience platform. Previously, Walter held roles as a Lead Software Engineer, focusing on building distributed systems using Rust and Kafka, and as a Senior Software Engineer at Verily, where responsibilities included leading a content service squad and overseeing backend re-architecture for cloud transformation. Walter's extensive background also includes a significant tenure at MathWorks, leading cloud-native initiatives and introducing Golang to infrastructure projects. Academic credentials include a Master of Science in Computer Science from Northeastern University and a Bachelor of Engineering in Computer Science from The Hong Kong University of Science and Technology.
This person is not in any teams
UnifyCX
2 followers
UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology. Formed through GlowTouch’s strategic acquisition of Collective Solution, UnifyCX offers a comprehensive suite of customer experience management tools designed to enhance every stage of the customer journey. With a global presence and a commitment to innovation, UnifyCX is redefining what it means to deliver exceptional customer service. As a certified NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. To learn more about how we can help you achieve your business goals, visit www.unifycx.com or email info@unifycx.com.