Unit4
Filipa Pedroso is an experienced professional in customer experience management, currently serving as Customer Experience Program Manager and Country Lead for Portugal at Unit4 since April 2015. Filipa has held various roles at Unit4, including Manager of Customer Voice and Community, Community Manager, and Global Resource Manager. Prior to joining Unit4, Filipa worked at SAP Iberia as Resource Manager Lead for EMEA NSC and at Hays IT as an IT Recruitment Consultant. Filipa began a career at Deloitte Consulting as an HR Assistant. Filipa holds a four-year degree in Sociology of Work from ISCSP, completed between 1995 and 2000.
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Unit4
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Unit4 is a software company that designs and delivers enterprise software and ERP applications and related professional services for people in services organizations.