Oluwaseun Vaughan

Service Quality Assurance Team Member at United Bank for Africa

Oluwaseun Vaughan is a dedicated professional with extensive experience in service quality assurance and customer service. Currently working at UBA Group since January 2021 as a Service Quality Assurance Team member, Oluwaseun is responsible for analyzing business operations data and identifying operational risks to support management decision-making. Previous roles include serving as a Customer Service Officer at UBA Group, where swift resolution of customer complaints and onboarding for digital banking were key responsibilities, as well as a Field Supervisor at AZO Corporate Consult, aiding the Oyo State Government in tax administration. Additionally, Oluwaseun's experience includes administrative support roles with the Government of Nigeria and Adesola Adelabu & Co, alongside earlier positions at Custodian Investment Plc and The Institute of Chartered Accountants of Nigeria. Educational qualifications include a Bachelor of Science in Accounting from Ahmadu Bello University and a Higher National Diploma in Accounting from The Polytechnic, Ibadan.

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United Bank for Africa

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United Bank for Africa Plc is engaged in corporate, commercial and retail banking, trade services, cash management, treasury and custodial services. The Company's business segments are Corporate Banking; Retail/Commercial banking, and Treasury and Financial Markets. The Corporate Banking segment provides a range of financial solutions to multinationals, regional companies, state-owned companies, non-governmental organizations, international and multinational organizations and financial institutions. The Retail/ Commercial banking segment provide commercial banking products and services to the middle and retail segments of the market. The Treasury and Financial Markets segment provides financing and risk management solutions and advisory services to the Company's corporate and institutional customers. This segment is also responsible for formulation and implementation of financial market products for its customers.


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Headquarters

Lagos, Nigeria

Employees

10,000+

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