Jeremy Hobson

Technical Writer at Upstream Works

Jeremy Hobson has over 15 years of experience as a Technical Writer, with a strong focus on documentation processes and user guidance. Currently serving at Upstream Works Software since August 2015, Jeremy has previously contributed to notable companies such as Tyco Security Products, where responsibilities included driving the documentation process. Other roles include creating user manuals and help systems at HealthDiary Inc., designing documentation standards at Avanti Systems, and maintaining technical documents at CiRBA. Jeremy's educational background includes a Technical Writing Certification from Humber College, an HTML 5.0 degree from Ryerson University, and a Business Diploma from Wakefield College.

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Upstream Works

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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.


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Headquarters

Vaughan, Canada

Employees

51-200

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