USAA
Faith Menchaca has over 24 years of experience in claims management, currently serving as Claims Service Director at USAA since May 2014, following a role as Claims Service Manager. Prior experience includes a position as Claims Manager at Nationwide Insurance from August 1999 to May 2014. Faith Menchaca holds a Master of Arts in Organizational Leadership obtained from Wayland Baptist University between 2017 and 2019, as well as a Bachelor of Science in Criminal Justice from the same institution, completed between 2002 and 2009.
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USAA
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Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families.