Simay Aydin Kartoglu

Simay Aydin Kartoglu currently serves as the Head of Customer Service at UserGuiding since May 2021. Previously, Simay held various positions at Expedia Group from 2014 to 2021, including Manager of Lodging Service & Operations for Turkey and the Middle East, where responsibilities included managing a team to ensure exceptional service delivery. Simay's earlier experiences include roles as a Content Writer at Metglobal, Content Management Specialist at Sporcum.com - Hipsin.com, and Web Editor at Gruppal and grupfoni. Simay is also the founder and general editor of Artefact Magazine, a cultural publication in Turkey. Educational qualifications include a degree in English Literature from Istanbul University and ongoing master's studies in Advertising at Marmara University.