Vana
María José Jó is an experienced professional in customer service and operations management, currently serving as Customer Service Manager at Vana since August 2021. Prior to this role, María José held various positions at TELUS International Central America, including Operations Supervisor and Subject Matter Expert for Google Workspace Services, where responsibilities included managing team performance, analyzing case management for customer service representatives, and ensuring accurate product information was conveyed to customers. Additionally, María José has experience as a Bilingual Technical Customer Service Representative, Customer Service Representative at Xerox, and marketing assistant roles, complemented by a Bachelor's degree in Marketing and Publicity from Universidad Rafael Landívar.
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Vana
We believe there is a wealth of potential that comes from having access to a line of credit. From buying inventory to paying for unforeseen emergencies between paychecks, there are times where all of us could benefit from credit. Unfortunately, quick and affordable access to credit is still out of reach for most people in Latin America. We want tochange that.With Vana, we provide convenient loans that can be applied for in minutes through an Android app. Our team uses a variety of non-traditional data sources and machine learning algorithms to provide loans that other financial institutions might not.Our team comes from a diverse set of previous experiences and is energized by moving rapidly and tackling tough problems. In our current high-growth stage, we get the opportunity to be presented with new challenges every day and thrive on learning and growing faster than we thought possible!