Dhiren Varia

Dhiren Varia is an experienced IT professional with a diverse background in service management and technical support. Currently serving as an IT Service Infrastructure Engineer at Vanderlande since August 2018, Dhiren specializes in escalating high-priority incidents and participating in change management processes. Previously, Dhiren held the position of Service Manager - Application Support at BBC, supporting a resource management product for 15,000 staff. A long tenure at British Airways from 1987 to 2017 included various roles, such as IT Technical Specialist, where Dhiren led a specialized team in the outsourcing of IT systems, and Senior Service Analyst, focusing on system and customer support and optimization. Early career experience includes roles such as Coverage Support Analyst and Project Analyst, contributing to significant projects like implementing the Airline Control System. Dhiren's educational background includes studies at Acton Technical College and Greenford High School.