Franco Deleu

Franco Deleu is a seasoned technical support professional currently serving as a SWAT Technical Support Engineer at Veeam Software since December 2022. In this role, Franco handles complex technical client support for Technical Severity 1 cases and provides expert troubleshooting through various communication channels. Prior experience includes working as a Customer Support Engineer at Veeam, offering support for Backup for Microsoft 365, and as a Product Support Engineer at Proofpoint, focusing on Email Security solutions. Franco's background also includes regional IT support for Timac Agro Argentina, administering SAP Business One, and serving as a Technical Support Leader at COINTECH. Educational credentials consist of a Systems Engineering degree from Universidad Empresarial 'Siglo 21' and various certifications in English from the University of Cambridge.