Madalina Preda

Madalina Preda is an experienced technical support specialist with a strong background in learning management systems and cloud-based solutions. Currently serving as a Learning Management System Technical Support Specialist (Tier-2) at Veeam Software since August 2016, Madalina previously worked at Oracle as a Taleo Learn Technical Support Engineer, where responsibilities included handling severity issues, providing solutions, and reporting application defects. Earlier experience includes a role as a Technical Support Engineer at Ecrion Software, providing support for various document rendering solutions and designing custom templates. Madalina holds a Master of Science in Business Systems Engineering and Management, as well as an Engineer degree in Automatic Control and Computers from the University POLITEHNICA of Bucharest. Additional internship experiences at PwC and Danone have contributed to a diverse skill set in technical support and event management.