Keith A Southerland Sr

Keith A Southerland Sr. has extensive experience in IT support and administration, currently serving as Lead Help Desk Technician/Help Desk Supervisor/ServiceDesk Administrator at Virginia State University since August 2013. Prior roles include Installation and Repair Technician Sr/IT Help Desk Analyst II at the University of Virginia Darden School of Business and Senior Field Support Analyst at WellPoint, among others. Keith's expertise encompasses desktop support, systems administration, and project management, with responsibilities ranging from hardware installation to user support across various environments. Education includes ongoing studies towards a Bachelor's degree in Cyber and Information Security from ECPI University, complemented by prior diplomas and certificates in Networking, Systems Administration, and military training.