Vista Higher Learning
Drew Backoff has worked for several companies in the customer support and order fulfillment field. Drew began their career at Hachette Book Group in 2000 as an Order Fulfillment Representative. From 2006 to 2017, they held various roles at Hachette Book Group, including Senior Order Fulfillment Representative, Senior Order Fulfillment Coordinator, and Customer Services Supervisor. In these roles, they managed billing operations, directed order workflows, trained new staff members, and led a Lean Six Sigma efficiency study. Since 2018, Drew has been working as a Customer Support Specialist at Vista Higher Learning and recently transitioned into the role of Senior Customer Support Specialist.
Drew Backoff has pursued higher education in the field of Liberal Arts and Sciences/Liberal Studies at Massasoit Community College, earning an Associates Degree. Additionally, Drew has taken coursework in Communication and Media Studies at Fitchburg State University. Outside of formal education, Drew has obtained certifications as a Lean Six Sigma Green Belt and a Lean Six Sigma Yellow Belt in 2013.
Vista Higher Learning
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We are world-travelers, educators, editors, linguists and, technology enthusiasts. We’re explorers, innovators, thinkers, life-long learners and, creators. We’re a team of intellectually curious, seriously passionate, culturally minded individuals dedicated to building highly engaging and authentic print and digital language products that foster an appreciation for world languages and cultures, both in and out of the classroom. We are a diverse team of language specialists, technology experts, client and customer advocates, developers, designers, experienced photo and media researchers, marketing aficionados, product gurus and project Sherpas. Together, we work hard, we brainstorm, we share experiences, and we inspire each other. Together, we collaborate and innovate. Together, we push boundaries, we try new things, we tackle tough problems and develop solutions, we challenge each other and we have fun. Together, we’re transforming the world of language education and redefining what it means to learn. We are Vista Higher Learning—and we believe in the power of language learning and the impact that language, education and culture have on the future. Join our innovative team and discover what we can achieve together!