VitalSource
Charlotte Klingler is an accomplished strategic customer success manager at VitalSource, with a progressive career that spans several roles, including senior and customer success manager. Responsibilities at VitalSource involve managing a large portfolio of small customer accounts and onboarding new clients, focusing on delivering solutions and implementing processes that optimize time and cost while maintaining customer satisfaction. Previous experience includes project management at TheeDesign, where Charlotte managed web design and development projects, and roles as a market research analyst at Brand Culture Company, LLC, and assistant project manager at Crepuscule Beauty Brand Design. Charlotte holds a Master of Science in International Business and a Bachelor's degree in Business/Commerce from SKEMA Business School, alongside relevant academic qualifications in marketing and management.
VitalSource
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VitalSource Technologies is a platform that provides building, enhancing, and delivering e-learning content. They offer best-in-breed technology, enterprise-level scalability, industry-leading analytics, and the broadest digital content catalog in higher education. The VitalSource Bookshelf® platform is the most used e-textbook delivery platform inhigher education. Content from more than 1000 of the world’s top academic publishers is available to Bookshelf platform users, including those living with disabilities, on a variety of operating systems and devices.