VuNet Systems
Siva Kumar M is an experienced Senior Technical Program Manager currently employed at VuNet Systems since August 2021, specializing in account management, customer success, and delivering observability solutions to India's Digital Payments Entity through VuSmartMaps. Prior to this role, Siva held the position of Team Lead - Product Support at HEAL Software Inc. from January to August 2021, focusing on maximizing team efficiency and maintaining service level agreements. With a background spanning over a decade at Appnomic, Siva progressed from a Product Support Engineer to a Technical Lead and ultimately to a Product Team Lead, excelling in incident management and technical documentation. Siva holds a Diploma in Computer Technology from Murugappa Polytechnic College, completed in 2010.
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VuNet Systems
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VuNet's Business-Centric Observability platform, vuSmartMaps seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. VuNet’s Observability platform today handles over 20 billion transactions worth $900 Billion for leading banks and financial institutions. The company is Series A funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia etc..