Grainger
Regina Harty-Allen has extensive experience in customer experience management and technical product support, currently serving as Manager of Customer Experience for Technical Product Support in the Electrical and Lighting division at Grainger since July 2013. Prior to this role, Regina held various supervisory positions at Quest Diagnostics from March 2008 to April 2013, overseeing client service operations and anatomic pathology transcription. Regina also contributed to Elmhurst Memorial Healthcare as Transcription Supervisor and worked at St. Alexius Medical Center as Lead Transcriptionist. Regina obtained an Associate’s Degree in Medical Transcription from City Colleges of Chicago-Harry S Truman College and furthered education at DePaul University.
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Grainger
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As a leading business-to-business organization, more than 3.2 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.