Efrat Cohen

Efrat Cohen is a seasoned professional with extensive experience in customer service and documentation management. Currently serving as a Customer Experience Specialist at WAVE BL since October 2021, Efrat has demonstrated a strong commitment to enhancing customer satisfaction. Prior to this role, Efrat worked as a Flight Attendant at EL AL Israel Airlines from February 2016 to November 2021, providing excellent service to passengers. Additionally, Efrat held the position of Documentation and Booking Manager at Mano Maritime Ltd. from May 1998 to August 2015, where responsibilities included managing logistics and documentation processes.