Sammi Penrose

Sammi Penrose possesses extensive experience in customer service and retail management, currently serving as a Customer Service Supervisor at Wildanet since April 2022, following a role as a Customer Service Representative. Previous positions include Store Manager at Trespass from December 2015 to April 2022, where focus was placed on enhancing turnover and aligning store operations with brand values. Earlier roles include Store Manager and Assistant Manager at MUSTO, where transition to a premium retail environment was accomplished, and Assistant Manager and Sales Assistant at Seasalt, which involved navigating team dynamics during staff transitions. Sammi's foundational experience in customer service began at Land's End Landmark, emphasizing essential skills such as patience and communication. Educational background includes attendance at Truro & Penwith College.