Nicola MacKinnon

Nicola MacKinnon is a Business Process Architect at William Grant & Sons since August 2023, with a solid background in business process consulting and digital analysis. Previously, Nicola served as a Business Process Consultant at ServiceNow and a Digital Business Analyst at NHS National Services Scotland, where significant contributions included leading the analysis for pandemic-related citizen services, such as the Test and Protect system and enhancements to the vaccination system. Additionally, Nicola worked as a Business Analyst at The Scottish Parliament, focusing on transforming legacy technology into cloud-ready applications, and as an Associate Business Consultant at DSA Practice Ltd, providing digital transformation solutions to global technology clients. Nicola holds a Bachelor of Arts in Marketing from the University of Strathclyde.