Holly Jones-Crivelli

Holly Jones-Crivelli is a seasoned professional with extensive experience in service management and applications oversight. Currently serving as a Senior Service Management Manager at Williams since June 2009, Holly manages a team that governs ITIL-based processes in Service Management, Asset Management, and Configuration Management, successfully restructuring the team to align with company goals. Previously, as Enterprise Application Manager at Williams, Holly oversaw a portfolio of forty-four enterprise applications, managing annual budgets exceeding $3 million. Holly's diverse background includes roles as a Real Estate Agent, Business Analyst, and Operations Manager across various companies, with foundational experience in analytics and project management. Holly holds a Bachelor of Arts degree from Oklahoma State University, specializing in Radio/Television/Film.