Scott Wilson

Scott Wilson has extensive experience in contact center management, currently serving as the Contact Center Operations Manager at Winchester Hospital since July 2022. Prior roles include Contact Center Manager positions at Injured Workers Pharmacy and Tufts Medical Center, as well as a lengthy tenure as Call Center Manager at Brigham and Women's Hospital. Scott began a career in the industry at Harvard Pilgrim Health Care as a Corporate Trainer and held a supervisory role at Cross Country Motor Group. Scott's educational background includes a degree in Business Administration from Salem State University, with additional studies at Boston University School of Metro and Medford High School.