Women in CX ™
Lara Khouri has a diverse work experience spanning various industries and roles. Lara is currently the founder and cultivator of contentment at "There is no spoon," a people experience and change leadership consultancy focused on improving brand equity, talent acquisition, and customer experiences. Lara also holds the position of WiCX Arabia Chapter Lead at Women in CX™, where they create a supportive space for discussing customer experience in the Arab region.
In the past, Lara has worked as an Account Director at infographic.ly, an information design agency, and as the Head of International Marketing at ICAEW. Lara also served as a Marketing Manager for the Middle East and Africa at the British Council and Edexcel/Pearson Education. Additionally, Lara was a partner at Urban Steel LLC and worked as a freelance marketing consultant and private tutor.
Overall, Lara Khouri has extensive experience in leadership, marketing, and customer experience, with a focus on delivering meaningful and impactful solutions to clients and organizations.
Lara Khouri has a diverse education history. Lara obtained their MSc in General Human Services from Capella University between the years 2009 and 2011, with a focus on Human Services, General. Prior to that, they attended Regent's University London from 1998 to 2000, where they obtained a BA in Media & Communications.
In addition to their academic qualifications, Lara Khouri also holds additional certifications. Lara completed the Co-Active Coach certification at The Coaches Training Institute (CTI) in January 2013. Lara also acquired a Mini MBA from PwC's Academy Middle East, although specific details regarding the completion date are not provided.
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Women in CX ™
We are building a new approach to community based career pathway development for women that is scalable and would be the ideal acquisition for a large organisation with interests in DEI. We are creating a model with depth and niche-ability that can support not only the female executives at the top, but the ladder needed to get there, by fusingcommunity, education, networking and events for women in customer-oriented roles that can be scaled by industry vertices in the future. One that fixes the ‘broken rung’.Our IP is based on a unique methodology for community codesign and ownership that guides and drives product and service development with an unparalleled level of engagement via a monthly subscription model and the ability to purchase add-ons based on specific learning, networking and mentorship needs.We have built a private social network, online training and events platform with the addition of local meet-ups and in-person conferences that are helping women to thrive and generating noise on social media through advocacy.We offer a social pricing model enabling women who are experiencing social and economic barriers to take part with 50% lower fees and a scholarship available for women out of work with the aim of helping them to return..We are looking to raise funding to accelerate our growth based on thorough research with our members to build the next evolution of our business model and fulfil the demand from our existing and future pipeline.