Meg Coates

Head of Operations at Women in CX ™

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Location

Burntwood, United Kingdom

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Women in CX ™

We are building a new approach to community based career pathway development for women that is scalable and would be the ideal acquisition for a large organisation with interests in DEI. We are creating a model with depth and niche-ability that can support not only the female executives at the top, but the ladder needed to get there, by fusingcommunity, education, networking and events for women in customer-oriented roles that can be scaled by industry vertices in the future. One that fixes the ‘broken rung’.Our IP is based on a unique methodology for community codesign and ownership that guides and drives product and service development with an unparalleled level of engagement via a monthly subscription model and the ability to purchase add-ons based on specific learning, networking and mentorship needs.We have built a private social network, online training and events platform with the addition of local meet-ups and in-person conferences that are helping women to thrive and generating noise on social media through advocacy.We offer a social pricing model enabling women who are experiencing social and economic barriers to take part with 50% lower fees and a scholarship available for women out of work with the aim of helping them to return..We are looking to raise funding to accelerate our growth based on thorough research with our members to build the next evolution of our business model and fulfil the demand from our existing and future pipeline.


Employees

11-50

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