John Waugh

John Waugh is a seasoned professional with extensive experience in client relationship management and customer success within the education sector. Currently serving as Principal Managing Partner for Education & Government at Workday since January 2015, Waugh previously held the role of Senior Principal Customer Success Manager focused on Higher Education. Waugh's background includes significant positions such as Senior Client Relationship Manager at the University of California, Office of the President, and Senior Director of Client Relationship Management at the University of Maryland University College. Earlier career experience includes roles at InsideTrack as Director of Product Management and various positions at Ellucian, where responsibilities spanned technical consulting and client training. Waugh holds a Graduate Certificate in Distance Education from the University of Maryland Global Campus and a Bachelor of Arts in Creative Writing from Florida State University.