Marie Palmer

Marie Palmer is an accomplished technology and customer support leader with extensive experience in global support operations. Currently serving as the VP of Platform Support & Customer Care at Workday, Marie leads a team focused on delivering rapid problem resolution and innovation in a 24/7 customer support environment. Prior to this role, Marie held various senior positions at ServiceNow, where responsibilities included driving transformation and operational excellence in global support operations. Earlier career highlights include leading technical support teams in the Asia Pacific & Japan regions and enhancing IT support processes at organizations such as the International Rescue Committee and Fairfield Greenwich Group. Marie holds an Executive MBA from the University of Technology Sydney and a Bachelor of Science in Information Systems and Operations Management from the University of North Carolina at Greensboro.