Brett Bennett Frsa

Brett Bennett FRSA serves as the Senior Director of Research & Insights at WPP, where responsibilities include shaping human-centered design practices and developing a Gen AI-powered marketing platform. Previously, Brett worked as a Principal Consultant at Infosys, advancing sustainability and customer experience initiatives, and held the position of Chief Experience Officer at Omniversal, focusing on the intersection of marketing, technology, and operations to enhance customer experiences. Other notable roles include Customer Experience Director at Wipro Digital, Global Digital eCommerce Transformation Consultant at Diageo, and Head of eCommerce at Matalan, among others. Brett holds a Master of Arts in Design for Interactive Media and a BA (Hons) in Graphic Design from Middlesex University, complemented by a BTEC NDip in Art and Design from the University for the Creative Arts.