x-hoppers
Ian Rowan is an experienced executive currently serving as Chief Executive Officer of x-hoppers since April 2024, where the focus is on enhancing frontline retail communications through innovative wireless headset technology. Prior to this role, Ian held various leadership positions, including Director at Inspires Technology, Country Manager for the UK and Ireland at Wildix, and UC Pre-Sales at Elitetele.com plc. With a solid background in telecommunications, Ian has also served as Technical Manager at HBT Communications and in pre-sales roles at Swyx and DeTeWe. Academic credentials include an HND in Telecommunications and Computer Engineering from Butts Technical College Coventry.
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x-hoppers
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x-hoppers is a complete retail communication solution that combines wireless headsets, smart call points and AI-powered features to improve customer experience. Powered by Wildix, a leading UCaaS vendor with 20 years of industry experience, x-hoppers connects store associates to a secure broadcast where they can instantly collaborate and receive incoming calls and notifications, including AI theft-detection alerts, to streamline processes and reduce shrink. With over 250 integrations, including an AI Coach, x-hoppers cuts training time in half and equips shop assistants with all the tools they need to provide an outstanding in-store experience. To learn more, visit us at www.x-hoppers.com #xhoppers #retail #communications #ucaas