Yale University
Ryan Schlagheck serves as the Associate CIO for IT Support Services at Yale University, where responsibilities include leading user-centered technology support services, collaborating on service development, and overseeing university-wide IT help desk functions. Prior to this role, Ryan held multiple senior positions at Cigna, focusing on end-user services, business automation, and program management, including a pivotal role in the Workday@Yale ERP implementation. Ryan's earlier career includes project management roles at IBM, Cisco Systems, and Unisys, emphasizing quality initiatives, systems analysis, and enterprise solutions development. Ryan holds a Bachelor of Science degree in Management Science & Information Systems from Penn State University.
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Yale University
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For more than 300 years, Yale University has inspired the minds that inspire the world. Based in New Haven, Connecticut, Yale brings people and ideas together for positive impact around the globe. A research university that focuses on students and encourages learning as an essential way of life, Yale is a place for connection, creativity, and innovation among cultures and across disciplines.