Yelp
Kristina Vieira is a seasoned professional with extensive experience in user operations and data management, currently serving as a Senior Manager at Yelp since January 2019. In this role, Kristina restructured teams for enhanced efficiency, achieved 100% service level agreement delivery on priority escalations, and maintained high quality across a team of over 300 moderators. Previous positions at Yelp and YapStone involved technical account management, product adoption, and cross-functional collaboration to enhance client services and data accuracy. Kristina's career began with a Bachelor of Science in Business Administration from California State University-Sacramento, complemented by various leadership roles and impactful internships, demonstrating a strong foundation in both management and customer relations.
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Yelp
96 followers
Yelp connects people with great local businesses. Its users have contributed over 100 million reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. Yelp's business revolves around the connections made between the consumers who read and write reviews and the local businesses that they describe. Yelp was founded in San Francisco in July 2004.