Ivana Jovic

Customer Service Team Leader at Yettel.Srbija

Ivana Jovic is an accomplished professional with extensive experience in customer service and public relations. Currently serving as the Founder and President of "Donorstvo je herojstvo" since February 2022, Ivana has also held multiple roles at Yettel.Srbija, including Customer Service Team Leader and Business Operations Expert. Prior to that, Ivana worked at Telenor Serbia for nearly a decade, progressing through various positions such as Back Office and Technical Support Team Leader and Customer Care Regulatory Specialist. Ivana’s early career included PR roles at the Tourist Organization of Belgrade and Kliping. Ivana holds a Master’s Degree in Communication and a degree in Journalism and Political Theory from the Faculty of Political Science in Belgrade, as well as an Economist degree from The First Economic School in Belgrade.

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Yettel.Srbija

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Yettel je novi telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pruža digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Yettel, deo PPF Telekom Grupe, ima skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovao je pod imenom Telenor Srbija. Kompanija je prisutna na tržištu od 2006. godine i trenutno zapošljava više od 1550 ljudi. Ima bogatu ponudu digitalnih i fiksnih usluga, mobilne i dodatne opreme na više od 130 prodajnih mesta širom zemlje. Yettel pokriva celu teritoriju Srbije brzim i pouzdanim internetom, pružajući superiorno korisničko iskustvo. Prvi je operator koji je pokrenuo 5G testno okruženje u Srbiji. Yettel nudi kreativna, inovativna i jednostavna rešenja za korisnike na mobilnom i fiksnom tržištu, a 2021. godine lansiran je Hipernet sa najboljim internetom i digitalnom televizijom za celo domaćinstvo. Za više informacija, molimo vas posetite nas na Yettel.rs.


Headquarters

Belgrade, Serbia

Employees

1,001-5,000

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