Zero Variance
Naville Valladares is an experienced Information Technology Project Manager at Zero Variance since January 2017, focusing on developing and implementing technology solutions to enhance operational efficiency. With expertise in dialer administration and reporting analysis for Canadian clients, Naville monitors key performance indicators and optimizes outbound campaigns. Previous roles include Dialer Administrator and Reporting Analyst, and Data Analyst, where data management and analysis were key responsibilities. Prior to Zero Variance, Naville worked at Grupo Leitz as a Support Analyst, ensuring software development support for clients, and at Kimberly-Clark as a Project Manager, leading initiatives to improve sales tools. Naville holds an MBA from ITAE Business School and a Bachelor's degree in Computer Science from Universidad Tecnológica Centroamericana.
This person is not in any offices
Zero Variance
Founded in 2002, Zero Variance’s recognizable client list ranges from midsize businesses to Fortune 100 companies. Zero Variance (www.zerovariance.com) is a premium PCI certified, Customer Experience and Business Intelligence provider. Working with some of the world’s most recognizable brands, they operate facilities in five countries supporting 25 languages. They provide actionable business intelligence for consumer interaction channels monitoring voice, chat, email, and social media.