Khushbu Neeladhara Kunder

Khushbu Neeladhara Kunder is an experienced professional in the fields of customer service and technical support, currently serving as Team Lead for Disputes and holding roles as a Compliance Specialist and CX Experience Specialist at Zip Co since February 2021. Previous experience includes work as an Associate in WFM Proactive Service for Woolworths Group at Hexaware Technologies, and as an Operational Associate at World Products Ltd., where significant improvements in customer satisfaction were achieved. Earlier roles at HP involved providing 1st and 2nd Level Technical Support, managing escalated calls, and resolving various technical issues. Khushbu holds a Bachelor of Engineering in Information Technology from Visvesvaraya Technological University.