Lela Abdalla

Lela Abdalla is an experienced fraud investigator currently employed at Zip Co since March 2022, where responsibilities include managing victim fraud claims and investigating fraud rings in collaboration with law enforcement. Prior to this role, Lela served as a Digital Scam Detection Analyst at Commonwealth Bank from September 2019 to March 2022, focusing on identifying and analyzing scam activities to ensure customer safety and security. Earlier experiences include working as a Finance Settlements Officer at Commonwealth Bank, ensuring quality loan documentation and liaising with key stakeholders, as well as positions at Mondeal Aesthetics and ANZ as a Customer Service/Operations representative and Commercial Business Credit Card Consultant, respectively. Lela's educational background includes attendance at Kardinia International College.