Zonar Systems
Fatima V. is an experienced manager in customer experience, currently serving as the Manager of Customer Experience at Zonar Systems since May 2016. In this role, Fatima V. leads the implementation of a Customer Advocacy Program, focusing on customer engagement and team supervision to achieve high levels of satisfaction. Previously, Fatima V. worked as a Support Services Supervisor at Zonar Systems, responsible for training and coordinating the customer support team while developing processes. Prior to joining Zonar Systems, Fatima V. held the position of Senior Team Lead at Target from November 2013 to May 2016, where responsibilities included overseeing store operations and mentoring team members to enhance performance.
Zonar Systems
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Founded in 2001, Zonar has pioneered smart fleet management solutions throughout vocational, pupil, mass transit and commercial trucking industries. Zonar helps fleets of all sizes maximize the use of their assets with solutions dedicated to improving compliance, efficiency, maintenance, ridership visibility, safety and tracking. Cloud-basedservices with open API's drive Zonar's smart fleet solutions by making it easy for fleet owners and managers to stay connected to their fleets and drivers and operators to dispatch. Headquartered in Seattle and majority-owned by technology company Continental, Zonar also has a Technology Development Center in downtown Seattle, a regional office in Cincinnati, and a distribution center outside of Atlanta. For more information about Zonar, go to www.zonarsystems.com