Matthew Goetz

Matthew Goetz is an experienced professional in customer retention and account management, currently serving as Team Lead for SMB Renewals at Alteryx since January 2022. Prior to this role, Matthew held various positions at Kareo from August 2016 to January 2022, including Customer Loyalty Supervisor, where responsibilities involved leading a team to prevent customer cancellations, conducting team meetings, and collaborating with other departments. Previous roles at Kareo included Customer Loyalty Specialist and Peer Support Specialist, focusing on customer retention, contract negotiations, and supporting front-line representatives. Additionally, Matthew worked as a Technical Support Specialist at MINDBODY, Inc., assisting health and wellness businesses with software configuration. Matthew holds a Bachelor of Arts in Business Administration from the University of Oregon.