Anchor
Dan Rhodes is an experienced professional who has held various key roles in the water industry, focusing on customer experience and service delivery. As the Director of Customer Experience at Anchor, Dan leads efforts to create and implement strategies for improved customer satisfaction. Prior to this, Dan served as the Customer Delivery Director - Interim at South Staffs Water and as the Head of Customer Service at Morrison Water Services. Dan has a proven track record of successfully managing stakeholder relationships and implementing change programs to enhance overall customer experience.
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Anchor
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Helping people enjoy later life is our passion. It has been for more than 60 years. And today, in an ageing society, our housing, care and support is needed more than ever. As England’s largest provider of specialist housing and care for those in later life, we’re committed to creating choice and opportunity for everyone. That's why we listen carefully to residents, shaping our homes and services around their changing needs. And we’re proudly not-for-profit, which means every penny we make is reinvested into our properties and services, building more and innovating for the future so that people can have a home where they love living in later life. To find out more about what we do, please visit: https://www.anchor.org.uk/about-anchor