Jay Giampieri

Jay Giampieri has over a decade of experience in information technology, currently serving as a Senior Information Technology Officer at The Australian National University since October 2011. In this role, Jay leads a three-person team that provides technical support to various colleges and departments, servicing over 600 clients and delivering level 2 and 3 support. Previously, Jay held management positions, including IT Manager and Service Desk Team Leader, overseeing teams of up to 12 and 10 staff members, respectively, and supporting a user base exceeding 1,400. Earlier experience includes the role of Regional Manager at Hammockcross, where responsibilities encompassed business operations and staff supervision, and as I.T. Support Manager at TADAct Connect, focusing on internet services for clients with special needs. Jay's comprehensive skill set includes web design, stock control, and customer service.