Arise Virtual Solutions
Erica Scrivens has a wealth of experience in customer service and training roles, spanning from their time at Neighborhood Health Plans to Beacon Health Plans, Alorica, and now Arise Virtual Solutions Inc. Their career has also involved administrative and managerial responsibilities at Mt. Nebo Missionary Baptist Church/Learning Center. With their background in various industries, Erica is well-equipped to handle training, customer service, and administrative tasks effectively.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.